YORK, Pa. — Jamila Bowen has been dreaming about a job working at Google since she was just 8 years old. Bowen has passed the first hurdle in that interview process but right now, she is focused on crossing the stage at the Pullo Family Performing Arts Center (The Pullo Center) on Dec. 20 and receiving the associate degree in information sciences and technology she has earned at Penn State York. The fall commencement ceremony is set for 6 p.m. and is open to the public.
Bowen, a graduate of Dover High School, in Dover, Pennsylvania, is a well-known face on campus, as she has been working at the help desk in the Penn State York Office of Computer and Information Services since beginning the pursuit of her degree.
“Jamila is a great employee and a wonderful person. She is a very hard worker and extraordinarily dependable. I know I can count on the details being taken care of when she is at the help desk,” said Joe Royer, assistant director of information technology at Penn State York. “She takes her job seriously and approaches it professionally. For Jamila, it’s not just something to do between classes, it’s an opportunity to hone her trade skills.”
The work at the help desk is part of what has helped Bowen get to the second stage of the interview process with Google. Her job on campus involves taking calls and providing help to the campus community when it comes to information technology (IT) services. When someone’s computer isn’t working properly, Bowen is one of the help desk employees to provide support.
Bowen discovered the opportunity at Google when doing research for jobs online. She has already completed extensive paperwork and a scenario-based interview for the residence program with Google. She has more interviews coming up in January, and if she is accepted into the program, will do a 26-month paid residency in either Mountainview, California, or Austin, Texas, leading to employment. If all goes well, she will be heading to the Google residency program in August 2020. In between that time, she will continue her work at the help desk on campus.