Is Watching Others Self-Disclose Enjoyable? An Examination of the
Effects of Depth and Mode of Information Delivery in Entertainment Media
Student researcher
Mina Tsay (PhD Student)
Faculty Supervisor
Dr. Mary Beth Oliver
Introduction
One of the ways in which relationships develop and become more intimate
is through the exchange of personal feelings, thoughts, beliefs, and desires.
If self-disclosure is conceptualized as a means by which closeness or
familiarity is produced between partners (under the premise that the disclosure
is not negative), can such a response be attributable to mediated forms
of self-disclosure between a viewer and character on television? This
study empirically tests the effects of two dimensions of self-disclosure?depth
and mode of information delivery in the context of media entertainment.
This research extends the self-disclosure construct’s role beyond
interpersonal relationships, providing a richer understanding of how information
exchange can heighten audience involvement with mediated texts.
Hypotheses
H1: The effect of depth of information on identification is mediated
by perceptions of the character’s vulnerability.
H2: Character identification is positively related to a viewer’s
enjoyment.
H3: Depth of information disclosed is positively related to uncertainty
reduction.
H4: The effect of uncertainty reduction on enjoyment is mediated by transportation.
H5: Identification is greatest when a character self-discloses to a viewer,
followed by when a character self-discloses to a character, and least
when a narrator discloses to a viewer.
H6: The difference in identification between character-to-viewer and character-to-character
self-disclosure is greater for private than for public information, with
private character-to-viewer self-disclosure having the greatest identification
effect.
Method
Participants (N = 185) were randomly assigned to one of six conditions
in a 2 (Depth of Information: Public, Private) X 3 (Mode of Information
Delivery: Character-to-Viewer, Character-to-Character, Narrator-to-Viewer)
between-subjects post-test only experiment. In each condition, subjects
were randomly exposed to either a female or a male character. Participants
were informed that they would be watching a segment from MTV’s The
Real World about a target person. After viewing the clip, they reported
their thoughts, feelings, and perceptions of the video.
Results
Findings indicate that perceived vulnerability partially mediated the
relationship between depth of information and identification
Figure 1: Perceptions of character’s vulnerability mediating the
effect of depth of information on identification

Note 1. * p < .05, ** p < .01, *** p < .001
Note 2. Depth of information was dummy coded (0: Public, 1: Private).
Note 3. Number inside parenthesis is the standardized ß coefficient
when the dependent variable is regressed on the independent variable alone,
without including the mediating variable in the equation.
A character difference was found in the relationship between perceived
vulnerability and identification, with perceived vulnerability significantly
predicting identification for the male character. In addition, uncertainty
reduction proved to be a function of both depth of information and character.
For the male character, a viewer’s uncertainty was significantly
more reduced with private information than with public information. Further,
transportation was revealed as a potent mediator in the effect of uncertainty
reduction on overall enjoyment
Figure 2: Transportation mediating the effect of uncertainty reduction
on enjoyment
Note 1. * p < .05, ** p < .01, *** p < .001
Note 2. Depth of information was dummy coded (0: Public, 1: Private).
Note 3. Number inside parenthesis is the standardized ß coefficient
when the dependent variable is regressed on the independent variable alone,
without including the mediating variable in the equation.
However, a character effect was found in the relationship between uncertainty
reduction and transportation, with uncertainty reduction being a stronger
predictor of transportation for the male character. Moreover, character
identification was a function of mode of information delivery, in that
identification was greater when self-disclosure occurred than when it
did not. Identification also served as a strong predictor of a viewer’s
enjoyment. Lastly, an interactive effect of depth and mode of information
delivery on identification was found, with viewers reporting the greatest
identification when exposed to private character-to-character self-disclosures.
Conclusions
This study theoretically contributes to our understanding of the contexts
in which interpersonal relationships may be functionally equivalent to
mediated relationships. Findings support the mediated processes of identification
and transportation as pathways through which depth and mode predict viewer
enjoyment. Results provide substantial evidence for the distinctive effect
of self-disclosure by a character, as compared to a third party. More
specifically, the level of intimate disclosure positively influences viewer
involvement (e.g., identification and transportation) with entertainment
content. Although mediated relationships have received considerable attention
in PSI literature, it is critical to acknowledge the efficacy of “character
address” through not only visual cues, but also personal information
exchange. Increased audience engagement and enjoyment through heightened
intimacy is indicative of the similarity between face-to-face and character-to-viewer
relationships, suggesting implications for the development of interpersonal
and mediated interactions, societal expectations of privacy, effective
entertainment formats, and the nature of online self-disclosure.
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