Skip to main content

How can we help?

Enrollment Services Center

Enrollment Service Center

Primary Service Areas

Our cross-trained professional staff are committed to providing comprehensive support for Undergraduate Admissions, Registration & Enrollment, and Student Aid.

Undergraduate AdmissionsPenn State students having a conversation while strolling through campus on a sunny day.

Undergraduate Admissions

Take the next steps toward a future at Penn State. Find admission requirements, tuition and financial aid, and other information to get you ready to apply.

Student AidPenn State Student gather around the Nittany Lion shrine.

Student Aid

At Penn State, we have tools and resources to help you to begin to understand the options and what is best for your family.

University RegistrarFemale student in Penn State gear participating in a study session with a student group.

University Registrar

The Office of the University Registrar fosters student success by assisting students in achieving their academic goals with a focus on registration and enrollment.

Frequently Asked Questions

Explore frequently asked questions below and view the full list if you have additional questions.

Delegated Access is required for representatives to speak with anyone other than the student about their student record. Please be sure you have been granted delegated access by your student to the appropriate areas of their academic record and have set up a user PIN [Using Delegated Access Instructions]. Without those details we will only be able to discuss general information, we will not be able to discuss account-specific information.

Student Instructions for granting Delegated Access

Admissions information about an application, submitted materials, and decisions will not be shared without the student present regardless of a parent or family member’s delegated access status.

Penn State has put together a central with helpful information regarding the changes students and families are facing due to the One Big Beautiful Bill Act.

Aid will show on your bill as anticipated if all requirements for the aid have been met, and before disbursement. Disbursement of aid (when the funds are released) typically occurs within a week of the first day of classes. If you have a loan or other financial aid source that you are expecting to be listed as Anticipated Aid and/or disbursed on your billing portal, you can check a few things:

  • Make sure your aid has been accepted in LionPATH

  • Delegated users cannot accept financial aid on the student’s behalf

  • Check LionPATH for any holds

  • Check LionPATH for any to-do list items that need to be completed

  • Check for communications regarding your financial aid.

Awards administered by the Pennsylvania Higher Education Assistance Agency (PHEAA) are subject to delays. As PHEAA notifies the university of recipients and awards, they will be added to financial aid offers in LionPATH. Students can review award information (PA State Grant, Ready to Succeed, Grow PA, and more) and should ensure that all steps are completed and all information is up-to-date on their GrantUs account. Awards are subject to change due to eligibility, enrollment status, and campus.

We are unable to process overaward holds for a current or upcoming semester until the semester schedule is final. Typically, action is not required, and your hold will be resolved after the drop/add deadlines based on your semester schedule at that time. If your course schedule is final now, and you wish for the hold to be reviewed, please ensure all loans and/or federal work-study have been accepted and/or declined and email esc@psu.edu indicating that your schedule for the upcoming semester is final and you would like the hold to be reviewed.

Be sure to check that there is room in the course. Courses at capacity may have a limited waitlist.

If there is room in the course but you are still not able to register, please ensure you are meeting the pre-requisites for the course, meet any course control requirements, or follow the enrollment instructions for the course which are listed in the class notes.

Ensure that the course you are registering for is at your home campus. If you wish to pursue a multi-campus registration, please visit Multiple Campus Registration | Penn State Office of the University Registrar.

The regular Drop deadline is 11:59ET on Saturday, August 29, 2026, and the regular Add deadline is 11:59ET on Sunday, August 30, 2026. After this date, a fee will be assessed for any add activity and students must have instructor permission. Drops will receive a grade of “LD” for late drop. You can find dates for the 7-week sessions, and other important deadlines on the Academic Calendar.

Some courses may have dynamic dating and not fall into sessions listed on the Academic Calendar. You can confirm specific course deadlines by selecting the enrollment deadlines of the course on your schedule in the Student Center on LionPATH.

Diplomas will be mailed approximately four weeks after the commencement ceremony to the students' permanent residence or LionPATH diploma mailing address. Once the diploma is generated, students will receive a communication to their PSU email indicating that their CEDiploma is now available to order online. For more information on diplomas, please visit Diplomas | Penn State Office of the University Registrar.

Federal Student Aid Changes Are Coming

The One Big Beautiful Bill Act (OBBBA) changes some federal aid programs now, with more updates taking effect for the 2026–27 academic year. Visit Penn State’s resource page to learn what’s changing and what it may mean for you.

Learn More About OBBBA

Enrollment Services Center Contact Information

Whether you connect with us by phone, email, or in person, we’re here to ensure your questions are answered and your needs are met with courtesy, care, and professionalism.

Enrollment Services Center (ESC) Hours:
In-Person: 8:30 a.m. - 4:30 p.m. ET. Monday - Friday*
Phones: 8:30 a.m. - 4:00 p.m. ET. Monday - Friday*

The Enrollment Services Center is experiencing high call volume. If you have an emergent request, submit an inquiry online, use agentforce, or send an email for a one-to-three-business-day response.
*The third Wednesday of every month the ESC will open at 10:30 a.m. due to a standing office-wide meeting.

Penn State Enrollment Services Center

Shields Building Lobby664 Curtin RoadUniversity Park, PA 16802
phone icon1-814-863-0000
email iconesc@psu.edu